Additional mailbox not updating


11-Sep-2019 16:02

We have a regular user mailbox that is set for Full Access to another user.

The mailbox shows up in Outlook for the other user, but for some reason does not update on its own, so as email comes into the mailbox, it does not alert the user.

The shared mailbox should automatically display in your Folder pane in Outlook. After your admin has added you as a member of shared mailbox, close and then restart Outlook.

Hi All, I know there are a ton of posts about Shared Mailboxes, but this situation is a little different.Clicking Update Folder brings the emails down but there are too many folders to do this one by one. If not in cached mode I can see all the emails in every folder.The email account that outlook is logged into appears to sync ok without needing to click Update Folders, it's only "shared" mailboxes. I have an Accounts payable Shared mailbox used by 5 users.

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The shared mailbox wills top receiving mail for some users others it will not send ( it leaves the messages in the outbox) others will delete or move certain messages but when they do this others cannot see that this has been done and will see the deleted/moved messages still in the INBOX.What happens is Outlook generates too many connections to the server while attempting to cache the mailbox.